Batley firm reaches a new milestone

Caltech IT, based in Batley, is celebrating 15 successful years in business after being formed in January 1999 by managing director Phil Callaghan.

The company is now one of the UK’s leading suppliers of customer relationship management (CRM) and has helped businesses across the globe by implementing software sites, including France and Australia, as well as the UK.

It strives to ensure that return on investment is maximised for clients it is working with.

Phil said: “I would like to thank everyone who has had something to do with Caltech’s success over the past 15 years; in particular David Taylor our technical director, our partners, clients and staff, friends and family.

“Over the past 15 years, we have worked with some great people, and at every step, we have learned something new.”

Previously, Phil was a key technological advisor for Business Link in Leeds, and his role involved talking to companies, understanding what they were trying to do, giving advice on the technology available and what grant assistance could be accessed.

The idea of running his own business is what inspired him to set up Caltech.

He said: “Our biggest and most exciting challenge has been the complexity of the CRM sites we now implement.

“Our clients’ loyalty and support will enable us to continue to provide successful CRM solutions with demonstrable return on investment, hopefully for the next 15 years.

He also said that use of ‘Microsoft SureStep’ had been fundamental to their success.