I JUST have to send my thanks and sing your praises. You guys are awesome.
I recently saw on line a book entitled Dewsbury in Food and Photos. I thought what a great gift for my wife on our 28 th anniversary.
We are both from the Dewsbury area but have lived in the USA for 27 years.
After my initial e-mail your customer service representative Janet Hirst replied with an immediate response with all the details how to purchase this unique book.
Janet went the extra mile in saving me the last copy of this book and then going out of her way to collect payment from my daughter in Thornhill.
This is customer service at its best.